Rooted at Last: How Squared Away Became Jordan’s Steady Ground

June 21, 2025

In the inaugural episode of Beyond Orders, host Michelle Penczak sits down with Jordan Streetman Cole, Chief Experience Officer at Squared Away, for a powerful conversation about the realities of military spouse life and the unexpected opportunities that can come from uncertainty.


Together, they unpack Jordan’s journey from applying to Squared Away out of sheer desperation to growing into a key leadership role within the company. Along the way, they explore themes of reinvention, resilience, and the deep need for stability in a life shaped by constant change.


This episode dives into the unique strengths military spouses bring to the workforce, the transformative power of meaningful assistant-client partnerships, and why building community and trust is at the heart of it all. Whether you’re navigating career transitions, PCS chaos, or simply looking for a story that reminds you you’re not alone, this one’s for you.


Because while military orders may move us, they don’t have to define us.

Jordan's book reference - Time, Talent, Energy


  • The podcast aims to empower military spouses to rewrite the rules of their careers.
  • Desperation often drives military spouses to seek new opportunities.
  • Stability in employment is crucial for military spouses facing frequent relocations.
  • Resiliency is a key trait of the Squared Away team.
  • Building a community among military spouses enhances support and connection.
  • Successful client-assistant matches require time and investment in understanding each other.
  • Celebrating wins, both big and small, is essential for motivation.
  • Reframing opportunities for military spouses can change perceptions in the workforce.
  • Reinvention is about honoring one's potential and evolving into the best version of oneself.
  • Leadership is about empowering others and leading by example.


How to Support Military Families During a Government Shutdown
By Michelle Penczak October 8, 2025
When the government shuts down, the headlines talk about politics. What they don’t talk about are the families sitting at kitchen tables across military housing neighborhoods, doing math that doesn’t add up.
Lauren Cecora: Faith, Family, and the Postpartum Journey
By Michelle Penczak September 30, 2025
In this episode of Beyond Orders, I sit down with Lauren Cecora - a 16-year Air Force spouse, devoted mom of two daughters, homeschool parent, and author of Past-Partum.
Why AI Will Never Replace Virtual Assistants
By Michelle Penczak September 12, 2025
AI can make us faster. It can give us shortcuts. But it will never replace the value of human nuance; the conversations, the relationship-building, and the deal-making that keep businesses moving forward.
Kerissa Frigo: Veteran Strength Meets Military Spouse Resilience
September 5, 2025
In this episode of Beyond Orders, we sit down with Kerissa Frigo. Veteran, military spouse, mom of two energetic boys, and now an Executive Assistant with Squared Away.
August 25, 2025
In this episode of Beyond Orders, we sit down with Danielle Hillebrand, a professional body piercer with 17 years of experience and a proud military spouse of 8 years. Danielle’s story is one of resilience, reinvention, and the relentless pursuit of identity in the face of constant transition.
August 10, 2015 — The Day Everything Fell Apart | SquaredAway
By Michelle Penczak August 16, 2025
August 10, 2015, is etched into my memory. Not as a gentle turning point, but as a gut punch that knocked the wind out of me.
Taylor Lingerfelt: Leading with Heart as a Military Spouse and Team Lead
August 9, 2025
In this episode of Beyond Orders, Taylor shares how she built a fulfilling career from home, the challenges and rewards of managing a remote team, and the lessons she’s learned about leadership, delegation, and staying grounded while life moves at military speed.
Beyond the Bar: Libby Jamison’s Fight for Military Families and Policy Reform
August 4, 2025
In this episode, Libby shares the behind-the-scenes truth about policymaking, the personal toll and triumph of advocacy, and why military spouses are more than just resilient. We are revolutionary!
Meagan Eskew’s Inspiring Story – Single Mom, Breast Cancer Survivor, Leader
July 27, 2025
A single mom who battled, and beat, breast cancer, Meagan didn’t just climb the ladder, she built her own. Now, she’s stepping into a full-time role with a client buyout, proving what happens when grit meets opportunity.
Military Spouses Make Great Leaders & Jessica Ryan Proves It
July 21, 2025
In this episode of Beyond Orders, Michelle Penczak, CEO of Squared Away, interviews Jessica Ryan, the company’s Chief People Officer. Jessica started in 2020 as a virtual assistant and steadily rose through the ranks, from Team Lead to the executive team, by leading with empathy, consistency, and quiet strength.