At Squared Away, you get a team.
You don't just get an assistant, you get an entire team behind them. Our shared knowledge allows us to do almost anything. If we don't know, we will find out. Our community is our super power.
From Admin, To everything.
This is just scratching the surface of all the things possible by working with us. From Admin, to everything. That's Squared Away.
Customer service, inbox management, bookkeeping functions, facilities management (yes, we can do that remotely!)
Scheduling, rescheduling, setting up video conferencing and meetings, setting reminders
Boost your inbox
Drafting emails, flagging important emails in your own inbox, maintaining an inbox for you to review.
Booking trips, scheduling and rescheduling flights, researching and booking lodging, finding conference space or meeting rooms.
Placing grocery delivery orders, placing Amazon orders for activities and supplies, hunting down hard-to-find items such as toilet paper, disinfecting wipes, immune support supplements and medication, etc.
Writing copy, designing social assets, setting up publishing schedule, scheduling posts through tools like planoly, creation of materials through tools like Canva.
Invoicing, AR and AP functions, Quickbooks management, Gusto management, and more.
Project planning, project task and deadline tracking, creation of tracking tools and proficiency in PM technology, follow up reminders.
Zoom tutorials for parents and kids, researching and providing appropriate homeschool materials and resources for each individual child, time blocking and management.
Zoom, Loom, Asana, etc. Check out our resources page to see all the tools we recommend and use.
Our company policy:
We don’t work with assholes.
It's easy to be kind, and it takes effort to be an asshole.
So don't be one because we don't work with those.
Will I always have the same assistant?
Yes! Your assistant will stay the same & will become your right hand. We also have a backup assistant in case coverage is ever needed.
What can you handle for me?
If you can visualize it, we can make it a reality. Some of our basic tasks include: travel planning & itineraries, calendar management, inbox management, bookkeeping and expense reports, social media management, company marketing items/equipment orders, blog writing, personal meal planning and online ordering, finding handymen/service people to help with any project, project management, weekly check in calls, meeting minutes, plan team outings and events, coordinate with people in other countries to make events/travel plans happen. And everything in between!
Where is my assistant based?
Your assistant will be U.S. based and readily available in the time zone of your choice.
How long does it take to get set up with an assistant?
You can expect to be matched with your assistant within 1 week of signing with us. We want to ensure we have the best possible match for you!
Are you available outside of 9:00 am – 5:00 pm?
This is on a case by case basis and dependent upon the availability of your assistant. We encourage our team to uphold their working hours as to avoid burnout.
What is your average task response time?
Within 1 hour. Assistants are constantly checking their messages for client tasks and you can expect them to acknowledge receipt within an hour of sending.
How many clients does an assistant have?
Assistants are placed with a maximum of 5 clients and most have between 1-3. We want our clients to be a priority and not just a number on a to-do list.
WE have a plan for everyone
At Squared Away, we know that great work takes time. Our skilled assistants are fully trained and ready to meet your every need.
If you can dream it, we can do it!
Need more hours? Ask us about our custom plans.
Squared Away Tiers
Our mission at Squared Away is to employ as many military spouses as possible and to provide them with the opportunity to have a career they can flourish in long-term.
Starting on July 1, 2022 we implemented Squared Away Tiers. Each assistant will be assigned a tier level of support (1, 2, 3) and the plan levels will be adjusted to reflect this change.
The reason we are doing this is to make sure that we can incentivize and keep our best assistants to keep serving our best clients. Without growth opportunities, it is really hard to retain and keep our best assistants which serve our best clients like you!